Customer Experience Team Leader
Bolton Clarke has an opportunity for an experienced Customer Experience Team Leader. The team is supportive, the work is varied, and the expectations are clear.
About the role
This is a casual/vacation position based in Brisbane, QLD. You will report to the team lead and work alongside a group of people who take pride in doing the basics well.
What you’ll be doing
- Work with your team lead to plan the week and flag risks early
- Support onboarding and mentoring of new team members
- Keep records accurate and up to date in our systems
- Report on progress and outcomes to the relevant manager
- Follow all safety, quality and compliance requirements relevant to the role
What we’re looking for
- Attention to detail and a genuine sense of ownership
- Relevant qualification or trade certification where the role requires it
- Australian working rights
- A positive, safety-first attitude
- A current driver’s licence (preferred, not essential for all locations)
What you’ll get
- A salary in the range of $37 – $49 per hour
- Structured onboarding with a buddy for your first three months
- Above-market superannuation and salary packaging options
- Discounted health insurance and gym memberships
- Annual professional development budget
How to apply
If this sounds like the right next step, we would love to hear from you. Apply with your resume and a short cover letter telling us why this Customer Experience Team Leader role suits you. Bolton Clarke is an equal opportunity employer and welcomes applications from all backgrounds.
Bolton Clarke is committed to a workplace where everyone is safe, respected and able to do their best work.
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