Customer Experience Team Leader

We are growing and Woolworths Group needs a Customer Experience Team Leader who can hit the ground running. You will be working with a team that has been together for years and is genuinely good at what they do.

About the role

This is a casual/vacation position based in Hobart, TAS. You will report to the team lead and work alongside a group of people who take pride in doing the basics well.

What you’ll be doing

• Contribute to continuous improvement — we act on good ideas quickly
• Build strong working relationships with internal and external stakeholders
• Report on progress and outcomes to the relevant manager
• Support onboarding and mentoring of new team members
• Deliver day-to-day work to a consistently high standard, with clear handover notes

What we’re looking for

• Relevant experience in a similar role, or demonstrated equivalent capability
• A current driver’s licence (preferred, not essential for all locations)
• Attention to detail and a genuine sense of ownership
• Comfort working in a small, fast-moving team
• Relevant qualification or trade certification where the role requires it

What you’ll get

• A salary in the range of $34 – $44 per hour
• Discounted health insurance and gym memberships
• Annual professional development budget
• Employee assistance program available to you and your household
• Structured onboarding with a buddy for your first three months

How to apply

Applications are being reviewed as they arrive, so don’t wait to apply. For a confidential discussion about the Customer Experience Team Leader position, apply now and our team will be in touch. Woolworths Group values diversity and inclusion in everything we do.

Woolworths Group is committed to a workplace where everyone is safe, respected and able to do their best work.