Customer Service Consultant

This is a great chance for a Customer Service Consultant to step into a role with genuine progression. Commonwealth Bank promotes from within and invests in training.

About the role

This is a contract/temp position based in Geelong, VIC. You will report to the team lead and work alongside a group of people who take pride in doing the basics well.

What you’ll be doing

• Build strong working relationships with internal and external stakeholders
• Work with your team lead to plan the week and flag risks early
• Follow all safety, quality and compliance requirements relevant to the role
• Deliver day-to-day work to a consistently high standard, with clear handover notes
• Contribute to continuous improvement — we act on good ideas quickly

What we’re looking for

• Relevant experience in a similar role, or demonstrated equivalent capability
• Australian working rights
• Clear written and verbal communication skills
• Relevant qualification or trade certification where the role requires it
• A current driver’s licence (preferred, not essential for all locations)

What you’ll get

• A salary in the range of $126,000 – $158,000 per year
• Structured onboarding with a buddy for your first three months
• Discounted health insurance and gym memberships
• Above-market superannuation and salary packaging options
• Paid parental leave and return-to-work support

How to apply

To apply, send through your current resume. We aim to respond to every applicant within five business days. Commonwealth Bank is committed to providing an accessible recruitment process — let us know if you need any adjustments.

Commonwealth Bank is committed to a workplace where everyone is safe, respected and able to do their best work.