Customer Experience Team Leader
Westpac has an opportunity for an experienced Customer Experience Team Leader. The team is supportive, the work is varied, and the expectations are clear.
About the role
This is a full time position based in Hobart, TAS. You will report to the team lead and work alongside a group of people who take pride in doing the basics well.
What you’ll be doing
- Keep records accurate and up to date in our systems
- Report on progress and outcomes to the relevant manager
- Deliver day-to-day work to a consistently high standard, with clear handover notes
- Follow all safety, quality and compliance requirements relevant to the role
- Contribute to continuous improvement — we act on good ideas quickly
What we’re looking for
- Australian working rights
- A positive, safety-first attitude
- Clear written and verbal communication skills
- Comfort working in a small, fast-moving team
- Attention to detail and a genuine sense of ownership
What you’ll get
- A salary in the range of $126,000 – $134,000 per year
- Above-market superannuation and salary packaging options
- Annual professional development budget
- Structured onboarding with a buddy for your first three months
- Discounted health insurance and gym memberships
How to apply
Applications are being reviewed as they arrive, so don’t wait to apply. For a confidential discussion about the Customer Experience Team Leader position, apply now and our team will be in touch. Westpac values diversity and inclusion in everything we do.
Westpac is committed to a workplace where everyone is safe, respected and able to do their best work.
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