Policy Officer

Optus has an opportunity for an experienced Policy Officer. The team is supportive, the work is varied, and the expectations are clear.

About the role

This is a full time position based in Brisbane, QLD. You will report to the team lead and work alongside a group of people who take pride in doing the basics well.

What you’ll be doing

• Build strong working relationships with internal and external stakeholders
• Keep records accurate and up to date in our systems
• Report on progress and outcomes to the relevant manager
• Contribute to continuous improvement — we act on good ideas quickly
• Support onboarding and mentoring of new team members

What we’re looking for

• A positive, safety-first attitude
• Clear written and verbal communication skills
• A current driver’s licence (preferred, not essential for all locations)
• Attention to detail and a genuine sense of ownership
• Relevant qualification or trade certification where the role requires it

What you’ll get

• A salary in the range of $72,000 – $110,000 per year
• Employee assistance program available to you and your household
• Extra paid day off for your birthday
• Structured onboarding with a buddy for your first three months
• Genuine flexible working — hybrid for office roles, agreed rosters for site roles

How to apply

Applications are being reviewed as they arrive, so don’t wait to apply. For a confidential discussion about the Policy Officer position, apply now and our team will be in touch. Optus values diversity and inclusion in everything we do.

Optus is committed to a workplace where everyone is safe, respected and able to do their best work.