Optus is looking for a Claims Consultant to join the team. This is a newly created role, and you will have real scope to shape how it works from the first month.
About the role
This is a casual/vacation position based in Gold Coast, QLD. You will report to the team lead and work alongside a group of people who take pride in doing the basics well.
What you’ll be doing
- Build strong working relationships with internal and external stakeholders
- Work with your team lead to plan the week and flag risks early
- Keep records accurate and up to date in our systems
- Deliver day-to-day work to a consistently high standard, with clear handover notes
- Follow all safety, quality and compliance requirements relevant to the role
What we’re looking for
- Relevant qualification or trade certification where the role requires it
- Relevant experience in a similar role, or demonstrated equivalent capability
- A current driver’s licence (preferred, not essential for all locations)
- A positive, safety-first attitude
- Australian working rights
What you’ll get
- A salary in the range of $50 – $55 per hour
- Genuine flexible working — hybrid for office roles, agreed rosters for site roles
- Employee assistance program available to you and your household
- Above-market superannuation and salary packaging options
- Extra paid day off for your birthday
How to apply
To apply, send through your current resume. We aim to respond to every applicant within five business days. Optus is committed to providing an accessible recruitment process — let us know if you need any adjustments.
Optus is committed to a workplace where everyone is safe, respected and able to do their best work.
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