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Front Office Manager

Wollongong, Illawarra & South Coast, NSWCasual/Vacation · Hybrid$49 – $61 per hourListed 4d ago
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Hospitality & Tourism · Front Office & Guest Services

Medibank is looking for a Front Office Manager to join the team. This is a newly created role, and you will have real scope to shape how it works from the first month.

About the role

This is a casual/vacation position based in Wollongong, NSW. You will report to the team lead and work alongside a group of people who take pride in doing the basics well.

What you’ll be doing

  • Work with your team lead to plan the week and flag risks early
  • Deliver day-to-day work to a consistently high standard, with clear handover notes
  • Support onboarding and mentoring of new team members
  • Report on progress and outcomes to the relevant manager
  • Contribute to continuous improvement — we act on good ideas quickly

What we’re looking for

  • Relevant qualification or trade certification where the role requires it
  • Attention to detail and a genuine sense of ownership
  • Relevant experience in a similar role, or demonstrated equivalent capability
  • Australian working rights
  • Clear written and verbal communication skills

What you’ll get

  • A salary in the range of $49 – $61 per hour
  • Employee assistance program available to you and your household
  • Discounted health insurance and gym memberships
  • Above-market superannuation and salary packaging options
  • Extra paid day off for your birthday

How to apply

If this sounds like the right next step, we would love to hear from you. Apply with your resume and a short cover letter telling us why this Front Office Manager role suits you. Medibank is an equal opportunity employer and welcomes applications from all backgrounds.

Medibank is committed to a workplace where everyone is safe, respected and able to do their best work.

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