Support Coordinator

Australia Post is looking for a Support Coordinator to join the team. This is a newly created role, and you will have real scope to shape how it works from the first month.

About the role

This is a full time position based in Wollongong, NSW. You will report to the team lead and work alongside a group of people who take pride in doing the basics well.

What you’ll be doing

• Build strong working relationships with internal and external stakeholders
• Keep records accurate and up to date in our systems
• Follow all safety, quality and compliance requirements relevant to the role
• Report on progress and outcomes to the relevant manager
• Contribute to continuous improvement — we act on good ideas quickly

What we’re looking for

• Comfort working in a small, fast-moving team
• Australian working rights
• Attention to detail and a genuine sense of ownership
• Clear written and verbal communication skills
• A positive, safety-first attitude

What you’ll get

• A salary in the range of $88,000 – $104,000 per year
• Genuine flexible working — hybrid for office roles, agreed rosters for site roles
• Discounted health insurance and gym memberships
• Structured onboarding with a buddy for your first three months
• Annual professional development budget

How to apply

To apply, send through your current resume. We aim to respond to every applicant within five business days. Australia Post is committed to providing an accessible recruitment process — let us know if you need any adjustments.

Australia Post is committed to a workplace where everyone is safe, respected and able to do their best work.