Customer Service Consultant

We are growing and Bolton Clarke needs a Customer Service Consultant who can hit the ground running. You will be working with a team that has been together for years and is genuinely good at what they do.

About the role

This is a part time position based in Newcastle, NSW. You will report to the team lead and work alongside a group of people who take pride in doing the basics well.

What you’ll be doing

• Follow all safety, quality and compliance requirements relevant to the role
• Build strong working relationships with internal and external stakeholders
• Support onboarding and mentoring of new team members
• Deliver day-to-day work to a consistently high standard, with clear handover notes
• Work with your team lead to plan the week and flag risks early

What we’re looking for

• Clear written and verbal communication skills
• Attention to detail and a genuine sense of ownership
• A current driver’s licence (preferred, not essential for all locations)
• Australian working rights
• A positive, safety-first attitude

What you’ll get

• A salary in the range of $123,000 – $162,000 per year
• Discounted health insurance and gym memberships
• Employee assistance program available to you and your household
• Annual professional development budget
• Extra paid day off for your birthday

How to apply

If this sounds like the right next step, we would love to hear from you. Apply with your resume and a short cover letter telling us why this Customer Service Consultant role suits you. Bolton Clarke is an equal opportunity employer and welcomes applications from all backgrounds.

Bolton Clarke is committed to a workplace where everyone is safe, respected and able to do their best work.