Claims Consultant

This is a great chance for a Claims Consultant to step into a role with genuine progression. Commonwealth Bank promotes from within and invests in training.

About the role

This is a casual/vacation position based in Wollongong, NSW. You will report to the team lead and work alongside a group of people who take pride in doing the basics well.

What you’ll be doing

• Work with your team lead to plan the week and flag risks early
• Contribute to continuous improvement — we act on good ideas quickly
• Deliver day-to-day work to a consistently high standard, with clear handover notes
• Build strong working relationships with internal and external stakeholders
• Follow all safety, quality and compliance requirements relevant to the role

What we’re looking for

• Relevant qualification or trade certification where the role requires it
• Clear written and verbal communication skills
• A positive, safety-first attitude
• Australian working rights
• Attention to detail and a genuine sense of ownership

What you’ll get

• A salary in the range of $40 – $44 per hour
• Structured onboarding with a buddy for your first three months
• Paid parental leave and return-to-work support
• Extra paid day off for your birthday
• Genuine flexible working — hybrid for office roles, agreed rosters for site roles

How to apply

If this sounds like the right next step, we would love to hear from you. Apply with your resume and a short cover letter telling us why this Claims Consultant role suits you. Commonwealth Bank is an equal opportunity employer and welcomes applications from all backgrounds.

Commonwealth Bank is committed to a workplace where everyone is safe, respected and able to do their best work.