Customer Service Consultant
This is a great chance for a Customer Service Consultant to step into a role with genuine progression. Qantas promotes from within and invests in training.
About the role
This is a part time position based in Melbourne, VIC. You will report to the team lead and work alongside a group of people who take pride in doing the basics well.
What you’ll be doing
- Build strong working relationships with internal and external stakeholders
- Follow all safety, quality and compliance requirements relevant to the role
- Work with your team lead to plan the week and flag risks early
- Support onboarding and mentoring of new team members
- Keep records accurate and up to date in our systems
What we’re looking for
- Australian working rights
- Comfort working in a small, fast-moving team
- Relevant experience in a similar role, or demonstrated equivalent capability
- Clear written and verbal communication skills
- A current driver’s licence (preferred, not essential for all locations)
What you’ll get
- A salary in the range of $139,000 – $169,000 per year
- Structured onboarding with a buddy for your first three months
- Paid parental leave and return-to-work support
- Discounted health insurance and gym memberships
- Genuine flexible working — hybrid for office roles, agreed rosters for site roles
How to apply
Applications are being reviewed as they arrive, so don’t wait to apply. For a confidential discussion about the Customer Service Consultant position, apply now and our team will be in touch. Qantas values diversity and inclusion in everything we do.
Qantas is committed to a workplace where everyone is safe, respected and able to do their best work.
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