Service Desk Analyst

We are growing and REA Group needs a Service Desk Analyst who can hit the ground running. You will be working with a team that has been together for years and is genuinely good at what they do.

About the role

This is a contract/temp position based in Geelong, VIC. You will report to the team lead and work alongside a group of people who take pride in doing the basics well.

What you’ll be doing

• Report on progress and outcomes to the relevant manager
• Deliver day-to-day work to a consistently high standard, with clear handover notes
• Follow all safety, quality and compliance requirements relevant to the role
• Build strong working relationships with internal and external stakeholders
• Work with your team lead to plan the week and flag risks early

What we’re looking for

• Australian working rights
• Relevant experience in a similar role, or demonstrated equivalent capability
• Attention to detail and a genuine sense of ownership
• Comfort working in a small, fast-moving team
• A positive, safety-first attitude

What you’ll get

• A salary in the range of $74,000 – $91,000 per year
• Paid parental leave and return-to-work support
• Discounted health insurance and gym memberships
• Structured onboarding with a buddy for your first three months
• Genuine flexible working — hybrid for office roles, agreed rosters for site roles

How to apply

Applications are being reviewed as they arrive, so don’t wait to apply. For a confidential discussion about the Service Desk Analyst position, apply now and our team will be in touch. REA Group values diversity and inclusion in everything we do.

REA Group is committed to a workplace where everyone is safe, respected and able to do their best work.