Service Desk Analyst

This is a great chance for a Service Desk Analyst to step into a role with genuine progression. Woolworths Group promotes from within and invests in training.

About the role

This is a contract/temp position based in Darwin, NT. You will report to the team lead and work alongside a group of people who take pride in doing the basics well.

What you’ll be doing

• Support onboarding and mentoring of new team members
• Build strong working relationships with internal and external stakeholders
• Report on progress and outcomes to the relevant manager
• Contribute to continuous improvement — we act on good ideas quickly
• Follow all safety, quality and compliance requirements relevant to the role

What we’re looking for

• A positive, safety-first attitude
• Relevant experience in a similar role, or demonstrated equivalent capability
• Attention to detail and a genuine sense of ownership
• A current driver’s licence (preferred, not essential for all locations)
• Comfort working in a small, fast-moving team

What you’ll get

• A salary in the range of $89,000 – $125,000 per year
• Paid parental leave and return-to-work support
• Annual professional development budget
• Extra paid day off for your birthday
• Genuine flexible working — hybrid for office roles, agreed rosters for site roles

How to apply

If this sounds like the right next step, we would love to hear from you. Apply with your resume and a short cover letter telling us why this Service Desk Analyst role suits you. Woolworths Group is an equal opportunity employer and welcomes applications from all backgrounds.

Woolworths Group is committed to a workplace where everyone is safe, respected and able to do their best work.