Service Desk Analyst

Westpac has an opportunity for an experienced Service Desk Analyst. The team is supportive, the work is varied, and the expectations are clear.

About the role

This is a part time position based in Darwin, NT. You will report to the team lead and work alongside a group of people who take pride in doing the basics well.

What you’ll be doing

• Support onboarding and mentoring of new team members
• Contribute to continuous improvement — we act on good ideas quickly
• Build strong working relationships with internal and external stakeholders
• Keep records accurate and up to date in our systems
• Follow all safety, quality and compliance requirements relevant to the role

What we’re looking for

• Australian working rights
• Relevant qualification or trade certification where the role requires it
• Relevant experience in a similar role, or demonstrated equivalent capability
• Clear written and verbal communication skills
• Comfort working in a small, fast-moving team

What you’ll get

• A salary in the range of $82,000 – $110,000 per year
• Above-market superannuation and salary packaging options
• Genuine flexible working — hybrid for office roles, agreed rosters for site roles
• Annual professional development budget
• Structured onboarding with a buddy for your first three months

How to apply

Applications are being reviewed as they arrive, so don’t wait to apply. For a confidential discussion about the Service Desk Analyst position, apply now and our team will be in touch. Westpac values diversity and inclusion in everything we do.

Westpac is committed to a workplace where everyone is safe, respected and able to do their best work.